A message from BOXPARK's CEO re: Second Lockdown
— 2 Nov 2020, 17:17 by Roger Wade
Firstly, I want to personally thank all our customers for your continued support during the pandemic. We bounced back from the national lockdown with a successful reopening in July and business was healthy in the first eight weeks - people made an effort to eat out and visit their local neighbourhood restaurants, pubs and bars.
Throughout this time we have remained optimistic about our current situation and what the future holds. Our teams have been working hard to give all customers a memorable experience and deliver operational excellence with a safety-first approach. The past few months have been one of the most difficult times for the hospitality and retail industries - and just as we have started to get back on our feet, we are hit by new stumbling blocks.
We have been closely following all Government guidance and regulations to ensure we always operate with the safety of our people and customers as our number one priority. But now, as a result of the second national lockdown, we have no choice but to temporarily close our venues in Shoreditch, Croydon and Wembley from 10pm on Wednesday 4 November.
We understand many of you will be keen to continue getting food from your favourite BOXPARK traders during the lockdown but regrettably, we have made the decision to pause all deliveries until we reopen. We hope you understand that we must carefully consider the safety of our own team who have to come into work and operate a site for deliveries, and we also feel it wouldn’t be financially feasible to continue operating our sites during this time.
Our people are the most valuable part of our business - we are nothing without our traders and our team. With that in mind, BOXPARK has committed to the following:
- We will not be charging our tenants any rent or services fees during our period of closure
- We will retain all our staff and the majority will be put on the Coronavirus Job Retention Scheme to receive 80% of their current salary
The Government has announced a four-week lockdown but we know things can move around quickly so rest assured, we will stay flexible and agile, ready to adapt to any new changes that come our way. In the meantime, we encourage you to visit BOXPARK from Mon to Weds this week - it’s your last chance to EAT.DRINK.PLAY!
EAT. DRINK. PAUSE. We’ll be right back.
Stay safe, see you soon!