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EAT. DRINK. PLAY SAFE.

How we Are staying safe at boxpark

As a public venue, we are committed to providing a safe environment for everyone – the wellbeing of our customers, traders and staff remains our number one priority. 

Whilst we operate at a lower capacity than usual, our site opening hours will be reduced to 11am – 10pm and this will be monitored regularly in line with government guidelines.

Staff will be on hand to advise on safe distancing and help to enforce the guidelines set out by the Government.

To comply further with government guidelines, all visitors to BOXPARK must register their details to gain entry into our venues. To do this, you must sign up to the BOXPARK Black Card.

In addition to our high standard of cleanliness and hygiene practices, we have been working hard to implement the following measures on our sites to ensure a safe experience for our visitors. 

  1. MAXIMUM PARTIES OF 6 ALLOWED TO ENTER AT THE DOOR
  2. CUSTOMERS QUEING WILL BE ASKED TO WEAR A FACE COVERING
  3. BLACK CARD REGISTRATION, TEMPERATURE CHECKS AND HAND SANITISER WILL ALL BE REQUIRED TO ENTER
  4. GUESTS WILL BE GREETED BY A HOST AT THE DOOR WHO WILL SHOW THEM TO A TABLE AND ASKED TO REMAIN SEATED WHERE POSSIBLE
  5. GUESTS WILL BE GIVEN A PLACEMAT FOR THEIR TABLE WITH DETAILS OF HOW TO PLACE AN ORDER
  6. FLOOR HOST TEAM WILL BE ON HAND TO EXPLAIN MOBILE ORDERING PROCESS
  7. TABLE SERVICE MUST BE USED BY CUSTOMERS, WHO MUST REMAIN SEATED ASIDE FROM MOVING TO TOILETS
  8. TRADERS WILL DELIVER ALL FOOD ORDERS TO THE APPROPRIATE TABLE – THEY MUST WEAR A FACE COVERING
  9. MESSAGING ACROSS DIGITAL SCREENS TO REMIND GUESTS OF RULE OF 6, TABLE SERVICE, NO STANDING, FACE MASKS AND CLOSING TIMES
  10. ADDITIONAL PERSPEX TABLE SCREENS WILL BE INSTALLED BETWEEN ALL LONG BENCH TABLES
  11. CUSTOMERS MUST WEAR MASKS WHEN NOT SEATED
  12. MASKS ARE COMPULSORY FOR ALL WORKERS COMPLETING ANY JOB AT BOXPARK
  13. DELIVERY RIDERS MUST WEAR FACE COVERINGS
  14. GUESTS WHO FAIL TO COMPLY WITH DISTANCING MEASURES OR FACE MASKS FOLLOWING A WARNING WILL BE REQUESTED TO LEAVE THE VENUE
  15. LAST ORDERS FOR BARS AND TRADERS IS 9:30PM
  16. Hand sanitiser stations at all entrance points to venue as well as toilet areas and communal areas 
  17. Cutlery, straws and napkins are available upon request to customers 
  18. Regular cleaning of all surfaces, tables and touch points

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