Search

EAT. DRINK. PLAY SAFE.

How we Are staying safe at boxpark

OUR PROMISE

As a public venue, the wellbeing of our people and customers are our number one priority. Therefore, we are doing everything we can to continue improving our health and safety measures in line with Government guidelines.

Our friendly teams will be around to assist customers and ensure everyone is adhering to our safety measures (see below). We are committed to providing a safe but memorable experience for all visitors.

LATEST COVID-19 UPDATE

From Tue 05 Jan, the country goes into a third national lockdown. Similar to the previous lockdowns, people can now only leave their homes for essential reasons. 

Under new restrictions, all hospitality venues and non-essential retailers will remain closed and pubs and restaurants are now prohibited from serving alcohol via takeaway. However they are still allowed to sell food and soft drinks for delivery, click-and-collect and takeaway.

You can still get your favourite street food delivered to you via Deliveroo, Just Eat and Uber Eats but due to the ‘stay at home’ rules, we have made the decision to temporarily stop our ‘Pick Up’ / collection service. 

PARTICIPATING TRADERS DOING DELIVERIES CAN BE FOUND HERE.

We can’t wait to be back open once it’s safe, and get back to serving you great food, drink and entertainment!

VISITOR EXPERIENCE

Here’s what will happen when you visit BOXPARK:

  1. You will be asked to put on your face covering whilst queuing - this must be worn at all times except when you are seated 
  2. Upon entry you will need to register to the BOXPARK Black Card, sanitise your hands and have your temperature checked
  3. After the above, you’ll be greeted by a host at the entrance who will take you to a table unless you have pre-ordered for a collection 
  4. If you want to place an order with our traders, go direct to their unit and you can collect or go back to your table and it will be delivered to you
  5. If you have gone straight to your table, our host will give you a place mat with details on how to place an order for a drink at our bar or some food
  6. Scan the QR code on your table via your mobile and you can view our drinks menu and our food traders menus
  7. Place your order on your mobile then pay via Apple Pay, Google Pay, or credit / debit card
  8. Shortly after, your order will be delivered to your table - please note that last orders are at 10pm! 

SAFETY MEASURES

  • CUSTOMERS MUST WEAR A FACE COVERING AT ALL TIMES EXCEPT WHEN SEATED
  • BOXPARK BLACK CARD REGISTRATION, TEMPERATURE CHECKS AND HAND SANITISER WILL BE REQUIRED UPON ENTRY
  • SEATING ARRANGEMENTS TO ACCOMMODATE GROUPS OF SIX OR LESS WITH SCREENS FOR FURTHER SEPARATION 
  • FACE COVERINGS WILL BE WORN BY ALL STAFF ON SITE, INCLUDING TRADERS AND DELIVERY DRIVERS 
  • HAND SANITISER STATIONS ARE LOCATED AT ALL ENTRANCE POINTS TO VENUE AS WELL AS TOILET AREAS AND COMMUNAL AREAS 
  • CUTLERY, STRAWS AND NAPKINS ARE AVAILABLE UPON REQUEST TO CUSTOMERS 
  • INCREASED CLEANING REGIME AND REGULAR CLEANING OF ALL SURFACES, TABLES AND TOUCH POINTS

You're registered,
good luck!

Scroll up

Register for our newsletter

Sign up to our newsletter for the latest news, events and offers.