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EAT. DRINK. PLAY SAFE.

How we Are staying safe at boxpark

OUR PROMISE

As a public venue, the wellbeing of our people and customers are our number one priority. Therefore, we are doing everything we can to continue improving our health and safety measures in line with Government guidelines.

Our friendly teams will be around to assist customers and ensure everyone is adhering to our safety measures (see below). We are committed to providing a safe but memorable experience for all visitors.

LATEST COVID-19 UPDATE

In light of the Tier 2 restrictions which came into play on 17 October, we can only allow members of the same household or ‘support bubble’ into our venues, as well as limiting customers to groups of six or less. We are continuing to encourage our customers, teams and traders to adhere to social distancing rules whilst inside our venues. 

We are operating at a reduced capacity to enable our teams to manage visitor numbers and allow more space at our venues for safe distancing. With the 10pm curfew imposed on hospitality venues, our opening hours are now 11am to 10pm from Monday to Sunday across all our venues.

VISITOR EXPERIENCE

Here’s what will happen when you visit BOXPARK:

  1. You will be asked to put on your face covering whilst queuing - this must be worn at all times except when you are seated 
  2. Upon entry you will need to register to the BOXPARK Black Card, sanitise your hands and have your temperature checked
  3. After the above, you’ll be greeted by a host at the entrance who will take you to a table unless you have pre-ordered for a collection 
  4. If you want to place an order with our traders, go direct to their unit and you can collect or go back to your table and it will be delivered to you
  5. If you have gone straight to your table, our host will give you a place mat with details on how to place an order for a drink at our bar or some food
  6. Scan the QR code on your table via your mobile and you can view our drinks menu and our food traders menus
  7. Place your order on your mobile then pay via Apple Pay, Google Pay, or credit / debit card
  8. Shortly after, your order will be delivered to your table - please note that last orders are at 9.30pm! 

SAFETY MEASURES

  • CUSTOMERS MUST WEAR A FACE COVERING AT ALL TIMES EXCEPT WHEN SEATED
  • BOXPARK BLACK CARD REGISTRATION, TEMPERATURE CHECKS AND HAND SANITISER WILL BE REQUIRED UPON ENTRY
  • SEATING ARRANGEMENTS TO ACCOMMODATE GROUPS OF SIX OR LESS WITH SCREENS FOR FURTHER SEPARATION 
  • FACE COVERINGS WILL BE WORN BY ALL STAFF ON SITE, INCLUDING TRADERS AND DELIVERY DRIVERS 
  • HAND SANITISER STATIONS ARE LOCATED AT ALL ENTRANCE POINTS TO VENUE AS WELL AS TOILET AREAS AND COMMUNAL AREAS 
  • CUTLERY, STRAWS AND NAPKINS ARE AVAILABLE UPON REQUEST TO CUSTOMERS 
  • INCREASED CLEANING REGIME AND REGULAR CLEANING OF ALL SURFACES, TABLES AND TOUCH POINTS

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